At 663, your privacy is not just a legal obligation – it is part of our commitment to building a platform you can truly trust. This document clearly explains how we collect, use, and protect your personal information.
This Privacy Policy describes the data protection practices of 663 and applies to all information collected through the 663.ooo platform, our mobile app, and official communication channels. Please read this document carefully as it explains your rights as a user.
663 ("we", "Platform") operates an online gaming entertainment platform designed specifically for players in Malaysia. As part of this operation, we collect and process personal information from our users. We take this responsibility seriously and are committed to handling your data in a transparent, secure manner that respects your privacy.
This Privacy Policy describes the types of information we collect, the purposes for that collection, how we protect your data, and the rights you have regarding your personal information. It applies to all individuals who register an account, browse the 663.ooo website, use our mobile app, or interact with our customer support services.
By using the 663 platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please contact our support team or stop using the platform before providing any personal information.
663 collects various categories of information from users depending on your level of interaction with the platform. Below is a detailed breakdown of the types of data we process:
| Data Category | Type of Information | How It's Collected |
|---|---|---|
| Identity | Full name, date of birth, identity card number | Registration & KYC |
| Contact | Email address, phone number, residential address | Account registration |
| Financial | Bank account details, deposit & withdrawal records | Payment transactions |
| Technical | IP address, device type, browser data | Automatic upon access |
| Activity | Game history, wagering habits, login records | Platform usage |
| Communications | Support conversation records, feedback | Live chat & email |
In addition to information you provide directly, we also collect certain data automatically when you use our platform. This includes technical log data, device information, and usage patterns that help us improve the user experience and detect any suspicious activity.
We never collect PIN numbers, full passwords, or sensitive security information through unsecured channels. All data submissions are made through connections protected by 256-bit SSL encryption.
663 uses the personal information collected for specific, legitimate purposes. We do not process your data beyond what is required for those purposes. The primary purposes for which we use your data are as follows:
We do not use your data to make fully automated decisions that significantly affect your rights without the opportunity for human review. Any important decisions, such as account closures or withdrawal rejections, involve review by our team.
663 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We only share your data in limited circumstances as follows:
All third parties with whom we share data are required to comply with data protection standards equal to or higher than those we apply ourselves. Comprehensive data processing agreements are signed with each partner before any data sharing takes place.
663 will never request your personal or financial information via social media, third-party apps, or unofficial channels. If you receive such a request, please report it to our support team immediately.
Your data security is our priority. 663 implements multiple layers of technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
While we take all reasonable measures, no digital security system can be guaranteed 100% secure. In the unlikely event of a data breach involving your personal information, we are committed to notifying you within the timeframe required by applicable law.
The 663 platform uses cookies and similar tracking technologies to enhance your experience, understand how the platform is used, and ensure core functions run smoothly. The following are the types of cookies we use:
You can control and manage cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the platform. Major browsers such as Chrome, Firefox, Safari, and Edge provide options to manage or delete cookies within their respective settings menus.
663 retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable laws and regulations. The following are our data retention guidelines:
When the retention period expires or when data is no longer needed, we will securely delete or anonymize the information using methods that ensure the data cannot be recovered or re-associated with your identity.
As a 663 platform user, you hold certain rights regarding the personal information we handle. We are committed to helping you exercise these rights easily and without unnecessary burden:
Right of Access
You have the right to request a copy of the personal information we hold about you at any time.
Right to Rectification
You may request corrections to inaccurate or incomplete data via your account settings or customer support.
Right to Erasure
In certain circumstances, you may request the deletion of your personal data, subject to our legal obligations.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time.
Right to Data Portability
You may request your data in a machine-readable format for transfer to another platform.
Right to Restriction of Processing
You may request that we restrict the processing of your data in certain circumstances while a dispute is being resolved.
To exercise any of the rights above, please contact our customer support team via live chat on the platform. We will process your request within 30 business days. For complex cases, this period may be extended, and you will be notified accordingly.
In operating the 663 platform, some of your personal information may be processed or stored on servers located outside Malaysia. This may occur when we use cloud service providers or technology partners operating across various global locations.
When such data transfers occur, we ensure that:
You may contact our team for more information about the mechanisms used to protect your data when cross-border transfers occur.
663 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. When significant changes are made, we will notify you via in-platform notification or your registered email at least 14 days before the changes take effect.
We encourage you to review this page periodically. The "Updated" date at the top of this page will always reflect the latest version of the policy in effect. Continued use of the 663 platform after any amendments take effect constitutes your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is available via in-platform live chat 24 hours a day, 7 days a week. You may also refer to the FAQ us for answers to frequently asked questions about privacy and data security.
For any requests relating to data privacy rights or formal complaints, please contact our customer support team via live chat on the platform. We are committed to responding within 3 business days for privacy-related inquiries.
We do more than comply with the law — we invest in data protection that goes beyond the minimum requirements, because your trust is our greatest asset.
Every bit of data moving between your device and the 663 servers is protected by 256-bit SSL encryption — the same technology used by the world's leading banking institutions.
Our identity verification process uses an integrated KYC system that ensures your documents are processed securely and never shared without your consent.
663 has never and will never sell your personal information to advertisers, data brokers, or any third party for their own commercial purposes.
The 663 App features biometric authentication, local data encryption, and screenshot protection to keep your account secure even if your device is lost.
You can review the full activity log of your account – including logins, transactions, and settings changes – directly in your account dashboard at any time.
663's security infrastructure undergoes regular penetration testing and independent audits by third-party experts to ensure our data protection standards remain up to date.